Business terms

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Terms and Conditions for Business Customers relating to the Return of Non-Faulty Goods

Purchases made by a business are subject to the following conditions and the distance selling regulations for consumers do not apply:

The MoreFrom Group will not accept the return of goods unless such return has been authorised by an officer of the MoreFrom Group. The MoreFrom Group retains the right at its sole discretion whether to accept the return of goods and if so a charge may apply.

In no circumstances are returns accepted for non-faulty goods after 7 days following delivery.

If a restocking fee is offered, the goods must be unopened and in the original packaging, with all the seals intact. All goods are inspected on arrival and refunds will not be issued if the goods are not in this condition. They must be in a re-saleable condition and must be returned to us at your expense. We will refund the total amount paid for the goods, less any restocking fees, delivery and collection charges, within 30 days of receiving the returned goods.

If you wish to return goods you must obtain a returns number (RMA) by completing the online returns form. Returns numbers are valid for 7 days.

In all other respects our Standard Terms and Conditions apply.