About us 2016.docx

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Quick facts

Company Name:

More Computers Ltd.

Registered  Company Number:

4666684 Verify

Registered Company Address:

12 Collegiate Crescent

Sheffield

South Yorkshire

S10 2BA

United Kingdom

(we don’t have a shop, but you can click and collect from here)

Telephone Number:

0114 292 29 30

Opening Hours:

Monday to Friday 9am-5pm

Established:

2003

Who we are

Let's face it there are lots of websites that sell electrical stuff. There's the big names everyone has heard of, then there's the others like MoreComputers.com. So why should you choose us?

Put simply we know what will make your online purchase go smoothly and we're good at doing it. We're good because we've been doing it for a long time, over 10 years now. In that time we've built a very sophisticated website order processing system and a great team of people to operate it.

It's when you have to phone or email an online retailer that you really find out how good they are, we're confident we have the right team to deal with any enquiry in a friendly efficient way.

We may not be a big name, but over the years we've served thousands of customers. If to grow big we need to start making unrealistic promises and being ruthless, we're quite happy to stay the way we are.

Our reviews

As a Google Certified Shop everyone who shops at MoreComputers.com gets to review our service. Google monitors what our customers are saying and tracks our despatch and delivery times - we only get to keep our Certified Shop badge if we’re doing things well.

See our 1000+ Google Certified Shop reviews

Our customers can also leave reviews with Bizrate, we’ve worked with them since 2004. Like the Google reviews Bizrate reviews are collected from customers who are confirmed as shopping with us.

See our 300+ Bizrate reviews

We also serve thousands of customers on Amazon and eBay where we trade as MoreFrom and have to achieve strict levels of service at all times.

See our 3000+ Amazon reviews

See our 5000+ eBay reviews

No hidden charges. No gimmicks. No nonsense.

Has been our mantra for the last 10 years. For us it means:

Paying our Taxes - No hidden tax havens for us.

We are a UK registered company and registered for UK Vat - so you can get a full Vat invoice.

We answer the telephone - sounds obvious but you'll still find many website that don't, some don't even have a telephone number.

We don't hide credit card surcharges - we don't need to because we don't have them.

We don't hide our delivery charge. Our standard delivery charge is free and we offer expedited delivery too.

The price you see is the price you pay; we don't have delivery with catches or complicated 'by weight' shipping surcharges.

You only pay one delivery charge per order - it's not per item.

All our deliveries are insured, you don't have to pay extra.

We don't hide our returns policy take a look.

We don't have a minimum order value.

We don't have cancellation fees.

Our telephone numbers are standard geographical numbers, not 0870 or 0845, so we don't make money from your calls.

We display both ex. vat and inc. vat prices.

Award Winning

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PC Pro Excellence Awards 2012

MoreComputers won best online retailer again in 2012. The PC Pro Excellence Awards give the firmest possible indication of which companies and brands deserve your custom. More than 11,000 readers voted in the 2012 survey. Each award is 100% reader voted - nobody buys their way onto the shortlist or is excused if they finish bottom.

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PC Advisor Best Specialist online IT retailer 2012

The PC Advisor Reader Awards 2012 were voted for by more than 14,000 PC Advisor print and online readers. The Online IT Retailer nominations were calculated using readers' feedback on ordering and delivery. MoreComputers.com was was highly commended.

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PC Pro Excellence Awards 2011

2011 saw our consistency continue with a massive 92% overall score in the UK's most comprehensive IT survey. There's very little in it at the top of the table and we're pleased to be there again. PC Pro Service and reliability survey 2011 results.

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PC Advisor Best Specialist online IT retailer 2011

The PC Advisor Reader Awards 2011 were voted for by more than 14,000 PC Advisor print and online readers. The Online IT Retailer nominations were calculated using readers' feedback on ordering and delivery. MoreComputers.com was voted the overall winner.

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PC Pro Award 2010

Another year of full marks across the board for MoreComputers.com in the PC Pro awards. Six out of six in every category again. We scored a massive 94% for overall customer satisfaction, 92% for Service and 95% for delivery in the biggest survey in the IT industry.

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PC Advisor Awards 2010

The PC Advisor Reader Awards 2010 and ISP Awards 2010 were voted for by more than 14,000 PC Advisor print and online readers between September and December 2009. MoreComputers was highly commended.

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PC Pro Award 2009

Once again we had major success at the PC Pro awards. This is what PC Pro have said about our win. "The online vendors category has more competition than any other, with over 30 companies rated here. To stand out takes something special, and Morecomputers clearly has it, with customer service being key to its success: it scored a 94% satisfaction rating, compared to the industry average of 85%, and it was universally praised for its delivery accuracy and punctuality too".

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PC Pro Award 2008

We did well again in the 2008 best online retailer PC Pro awards. We were awarded six stars out of six for our customer service. That's top marks for three years in a row.

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PC Pro Award 2007

We're always pleased when we do well in 'customers voted-for' awards and for the second year running we were a winner at the PC Pro magazine best online retailer awards. The PC Pro Awards were even bigger in 2007 with over 20,000 people rating over 30 companies for delivery, customer service and value for money. MoreComputers.com was once again highly commended for its performance throughout 2007.

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PC Pro Award 2006

The PC Pro Awards involve the UK's biggest survey of online retailers, The 16,000 people who took part rated 30 companies for delivery, customer service and value for money. MoreComputers.com was awarded six out of six overall and was highly commended for its performance. "Clearly one to watch, with a strong showing in all categories" PC Pro magazine February 2007.

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PriceRunner Award 2006

In April 2006 the online shopping comparison site PriceRunner named MoreComputers.com its retailer of the year. We consistently received the highest ratings out of all the online computer stores to win the award.

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